Shipping Policy

United States (US), United Kingdom (UK), and Canada (CA)

We offer free shipping to the United States, United Kingdom, and Canada for items available in our local stock. Not all products are available locally, and you will only be able to add a product to your cart if it is in stock in your respective region.

Shipping Time:

We strive to process and ship your order as quickly as possible. You will receive an email notification with tracking details once your order has been dispatched.

Processing time: 1–3 business days
Shipping time: 3–4 business days

Note: Shipping times may be longer for Alaska, Hawaii, and Puerto Rico.

General Shipping Information:

1. We cannot ship to P.O. Boxes.
2. Additional processing time may apply during unavoidable circumstances such as extreme weather, natural disasters, or holidays etc.
3. Delivery timelines are subject to carrier performance and availability.
4. Duties and taxes will be calculated at checkout and displayed separately. We handle the payment of these taxes to local tax authorities on your behalf.

Order Tracking:

If you have an Octandra.com account, you can track your order under the “Orders” tab on your account page.

If you don’t have an account, you can still track your order here using your order ID and billing email address.

Worldwide Shipping

We’ll be launching worldwide shipping soon!

Stay connected with us for updates.